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08-01-2024 by Amy Toner Building the Travel Center of the Future

Polly Flinn, founder and principal of Flinnstone Strategies, is an industry expert in creating customer- focused, convenience formats that make their numbers.

Travel centers have the opportunity to increase wallet share by creating a compelling and consistent brand experience to grow traffic, loyalty, sales and profit. In this 黑料社区Connect 2024 keynote, Flinn shares new insights into the future of travel center retail, offering her expertise on customer segments, brand experience and retail offers.

Watch a video of her presentation.
08-01-2024
07-24-2024 by Mindy Long Do More with Less on Your Travel Center Signs

Signage is powerful, but if signs include too much information, they become more noise that customers have to sift through. The most effective signs streamline information and make it easy for customers to connect with the messaging. Travel center signs should be clutter free. 鈥淚t is decluttered, more focused messaging. That applies to price signs and digital signs,鈥� said Cameron Cordova, vice president of sales at PMW Electronic Price Signs. 鈥淵ou don鈥檛 want to do too much. We鈥檙e a micro-consumption type of society. You don鈥檛 want to create something people have to stand there and read.鈥�
07-24-2024
06-17-2024 by Amy Toner 黑料社区Connect鈥檚 Tank Talks Highlight Innovative Products and Solutions

Innovation is a necessity for survival and growth in business, especially as markets become more competitive and customers鈥� needs and preferences change. Finding new innovative solutions and products can help businesses differentiate themselves from competitors, attract new customers and retain existing ones.

During 黑料社区Connect鈥檚 Tank Talks, five industry providers shared their products and ideas during quick, five-minute presentations modeled after a popular TV show. A panel of judges and the audience voted on the products or services they thought would improve the travel center wallet share.

As we gear up for another Tank Talk session in Las Vegas, take a look back at 2024鈥檚 winners with us.
06-17-2024
10-26-2022 by Darren Schulte European Study Tour Provides In-Depth Look at Labor, Mobility, ESG and More

During the retail tours of the NACS Convenience Summit Europe, I had the opportunity to tour multiple combinations of retail operations. Participants could see not only what is different but also what is possible — from automated cigarette vending machines in the hotel to vibrant nontraditional fuel canopies. Here are a few takeaways from the retail tours.
10-26-2022
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05-03-2022 by LeeAnn Goheen FDA Proposes Menthol Cigarette Ban

The Food and Drug Administration (FDA) on April 28 released two proposed tobacco product standards that would ban menthol as a characterizing flavor in cigarettes and ban all characterizing flavors, including […]
05-03-2022
07-31-2020 by tbricerowland Christmas in July: Merchandising for the Upcoming Seasons During COVID-19 At Your Truckstop

Right now, it may seem impossible to think past today, but the world is still turning and so is your inventory, so you’ve got to be thinking about its future.

In this video podcast, Darren Schulte, NATSO鈥檚 vice president, membership, and Amy Toner, NATSO鈥檚 vice president, publishing and digital content, embrace Christmas in July with their discussion of seasonal merchandise.
07-31-2020

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