As we enter the Christmas season, I think we鈥檙e all filled with a spirit of giving. I know there are so many ways in which each of us, both personally and through our businesses, support those around us. Whether it is offering additional support to one of our employees who need it or giving to one of the many different national, regional or local philanthropic organizations, there are a number of ways to show we care.
11-01-2016If you haven鈥檛 already saved the date for The 黑料社区Show 2017, now is the per卢fect time to add it to your calendar. From Jan. 21st to the 24th, hundreds of operators, thought leaders and industry suppliers will join together in Savannah, Georgia, to share ideas, dig into key trends and learn from their peers.
08-31-2016Being a leader is more important today than it ever has been. We are living in a world where nearly everything has become commoditized. People can price check from our […]
05-01-2016Hiring within any business can be a challenge. As Chairman, it is my pleasure to share a few things that are working well for us in hopes that it will […]
03-01-2016Change, in business as well as in life, is inevitable, and the start of a new year is often filled with change. We make resolutions, outline goals and prepare for the year ahead. An exciting change for me in 2016 is the opportunity to serve as chairman of NATSO鈥攁 position I鈥檓 humbled and honored to serve in.
01-01-2016Sir Winston Churchill often said, 鈥淲e make a living by what we get. We make a life by what we give.鈥 During The 黑料社区Show, Cinnabon CEO Kat Cole suggested that when evaluating charities to support, we ask, 鈥楢re they small enough to do, but large enough to make a difference?鈥
11-01-2015Being a successful business owner typically means operating within a certain set of norms. That certainly seems easy enough, but the challenge is that norms and the trends they are linked with can be ambiguous.
06-30-2015Leadership is the most important aspect in every facet of our lives鈥攂oth individually and within our families, our businesses, our communities, our government and our society. Without effective leadership, we cannot grow!
05-01-2015Marketing 101 tells us the most important thing is to know your customer! As operators, it is crucial that we understand our customers. Importantly, many in the industry have done a better job than others, including myself, in working to better understand the Hispanic shopper. Since the year 2000, Hispanic shoppers have increased spending more than 200 percent and by the year 2017, Hispanic consumers鈥 spending power is estimated to be $1.7 trillion.
03-01-2015Great ideas being the theme of this edition of Stop Watch provides an excellent opportunity for those that attended this year鈥檚 international study tour to share the GREAT IDEAS they took away from that visit.
01-01-2015As employers, we strive to have happy employees and reduce our turnover rate. Yet, many of us fail to thoroughly analyze our compensation packages on a regular basis.
07-01-2014