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07-12-2023 by Mindy Long Key Considerations When Building or Updating an App for Your Travel Center

Mobile apps can strengthen your brand, boost customer loyalty and provide excellent customer insights, but they won鈥檛 add any value if customers don鈥檛 use them. With an increasingly competitive retail landscape, it is essential that businesses stand out, and Stop Watch sat down with Peter Rasmussen, CEO and founder of Convenience and Energy Advisors, to learn more about the benefits of mobile apps, essential features and common mistakes.
07-12-2023
04-30-2021 by Mindy Long Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

When Northland Properties, which operates Denny鈥檚 restaurants in Canada, launched its web ordering platform with Smooth Commerce, it saw a significant growth in revenue within 30 days.
鈥淲e were very pleased with the amount of lift we saw during such a short time,鈥� said Manoj Jasra, chief digital officer and chief marketing officer for the company.
04-30-2021
12-16-2020 by Amy Toner Q and A on Online and Mobile Ordering with Smooth Commerce

Many believe customer expectations surrounding mobile ordering for pick-up and delivery and the ability to order online will become the norm after the pandemic passes, transitioning from a convenience play to an essential offering.

Darren Schulte, NATSO鈥檚 vice president of membership, and I sat down with Brian Deck, CEO of Smooth Commerce, to learn more about trends in online ordering.
12-16-2020
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03-01-2013 by NATSO Connecting with Truckstop Customers

To better understand their customers, truckstop and travel plaza operators are relying on old-fashioned, face-to- face customer service while also embracing technology to initiate conversations and engage with a customer base that is constantly on the move.
03-01-2013

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