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01-01-2013 by NATSO Experts on Loan: In NATSO’s Human Library

At The ºÚÁÏÉçÇøShow 2013, ºÚÁÏÉçÇøwill host its popular Human Library sponsored by Bridgestone Commercial Solutions. A handful of experts with decades of experience will be on loan for customized, one-onone learning experiences operators can tailor to their own objectives.

01-01-2013
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11-01-2012 by NATSO Calming Complainers

Addressing complaints can show people that you’re human and give them a solution to their problems, but to make the most of the situation, it can help to know the type of complainer.

11-01-2012

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