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04-30-2021 by Mindy Long Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

When Northland Properties, which operates Denny鈥檚 restaurants in Canada, launched its web ordering platform with Smooth Commerce, it saw a significant growth in revenue within 30 days.
鈥淲e were very pleased with the amount of lift we saw during such a short time,鈥 said Manoj Jasra, chief digital officer and chief marketing officer for the company.

04-30-2021
12-16-2020 by Amy Toner Q and A on Online and Mobile Ordering with Smooth Commerce

Many believe customer expectations surrounding mobile ordering for pick-up and delivery and the ability to order online will become the norm after the pandemic passes, transitioning from a convenience play to an essential offering.

Darren Schulte, NATSO鈥檚 vice president of membership, and I sat down with Brian Deck, CEO of Smooth Commerce, to learn more about trends in online ordering.

12-16-2020
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03-01-2016 by NATSO 15 Consumer Trends Shaping Retail Operations Today And in the Future from Coca Cola [Infographic]

Being in the retail business, consumer trends greatly shape the truckstop and travel plaza business. During NATSO鈥檚 fall board meeting, Coca-Cola shared these key consumer trends. Truckstop operators should read them and take note on how they will impact their business鈥攂oth today and five years from now.

03-01-2016

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