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While food and fuel are always important, RVers often look for an RV dump station where they can empty their holding tanks. To capitalize on this customer, Royal Truck Stop in Colton, California, added an RV dump station.

Keith Wade, vice president of operations with Dodge City Petro Travel Center, embarked on a 10,000-squarefoot reset at the Hanceville, Alabama location. Wade worked with Tony Pendleton, Lynco, and Joey […]

While attending the International Study Tour this summer, Darren Schulte, NATSO’s vice president, membership, identified that a lot of retailers were making and selling infused water. “This is a big […]

On August 26th White’s Travel Center held the grand opening and ribbon cutting for their new Nathan’s Famous Express.

The Great Ideas! for Independent Operators Workshop is one of the most popular events at ºÚÁÏÉçÇøConnect, and the 2019 session continued the long tradition of open, thoughtful sharing among those within the industry. Operators from across the country brainstormed, collaborated and learned from their peers during the workshop.

To help build inside store sales, Broadway Truck Stops held a have-a-cup-on-us promotion.

ºÚÁÏÉçÇønow has an even deeper bench of experienced staff who have a proven record of boosting the bottom line of travel plaza and truckstop operators. These industry leaders have knowledge and expertise in a multitude of areas to assist ºÚÁÏÉçÇømembers in maximizing their operations and profitability.

The Tennessean Travel Stop in Cornersville, Tenn., recently opened an ice cream shop with outdoor access. It offers a menu of staple shakes and ice cream along with specialty flavors. The ice cream shop can be accessed from a window outside the location.

Use a merchandising and marketing checklist every day as part of your basic walkthrough process when arriving and leaving the location daily.

Sometimes the best ideas come from outside the industry.

Paul Bhardwaj, CEO and founder of Golden Oil, which operates four truckstops and is in the process of building its fifth, has been in the truckstop industry for more than 30 years. During that time, he has seen amenities and driver preferences change, and the locations do a fantastic job of staying current and remaining relevant.

In this issue of Stop Watch, we’re featuring not one, but 13 outstanding ideas operators have shared. Operators shared their insights and best practices during the Great Ideas! Session at ºÚÁÏÉçÇøConnect 2018. The annual meeting is one of the highlights of NATSO’s annual gathering, and operators were able to swap ideas and learn more about what is working for their peers, get inspiration from both inside and outside of the industry and think through how they can adapt ideas to make them work for them. While ideas filled the room, here are 13 that stood out.